Privacy Policy

1. Overview

Vibe Vector Labs™ respects privacy and is committed to protecting information collected through our websites, platform interfaces, lead forms, dashboards, activation workflows, communications, and related services powered by VectorOS™.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when users interact with Vibe Vector Labs™, VV-Biz.org™, VectorOS™, and related business systems.

2. Information We Collect

We may collect information including, but not limited to:

• Name, business name, email address, phone number, and contact details.
• Business type, service interests, project goals, and submitted intake information.
• Lead source, campaign source, referral source, affiliate code, UTM data, and attribution information.
• Payment-related metadata processed through third-party providers such as Stripe.
• Technical data such as IP address, browser type, device information, pages visited, timestamps, and session activity.
• Customer-submitted content, logos, media, copy, business descriptions, and deployment preferences.

3. How We Use Information

Information may be used to:

• Respond to inquiries and demo requests.
• Evaluate business needs and recommend appropriate service options.
• Create, configure, activate, and support customer-facing digital systems.
• Operate dashboards, client portals, lead capture systems, deployment workflows, and subscription services.
• Process payments, billing events, account activation, and subscription status.
• Send service notices, SMS messages, email communications, support responses, and operational updates.
• Monitor security, prevent abuse, enforce policies, and improve platform reliability.
• Measure campaign performance, attribution, conversion activity, and platform effectiveness.

4. No Sensitive Information or PHI Submission

Users must not submit protected health information, medical records, Social Security numbers, financial account numbers, diagnoses, claim-level patient data, or other regulated sensitive information unless a separate written agreement expressly authorizes such handling.

Vibe Vector Labs™ and VectorOS™ are not intended to function as a medical record system, electronic health record, HIPAA-covered clinical repository, or regulated healthcare data storage environment unless expressly stated in a separate written agreement.

5. Payments and Third-Party Providers

Payments and subscription billing may be processed by third-party providers, including Stripe. Vibe Vector Labs™ does not store full payment card numbers on its servers. Third-party payment processors handle payment information according to their own security and privacy practices.

Our services may also rely on third-party infrastructure, including hosting providers, domain registrars, communication providers, analytics tools, SMS providers, email systems, and other operational vendors.

6. Cookies, Tracking, and Analytics

We may use cookies, pixels, session tracking, analytics tools, campaign identifiers, and similar technologies to improve site performance, measure marketing effectiveness, attribute leads, support affiliate tracking, and protect platform security.

7. Communications

By submitting information through our forms or systems, users authorize Vibe Vector Labs™ to contact them by email, phone, SMS, or other reasonable communication methods regarding inquiries, services, billing, support, onboarding, activation, and account operations.

8. Customer Content

Customers are responsible for the legality, accuracy, ownership, licensing, and appropriateness of all content, logos, media, trademarks, service descriptions, testimonials, business claims, and other materials they submit or request us to use.

9. Data Sharing

We may share information with service providers, contractors, payment processors, technology vendors, legal advisors, compliance professionals, or business partners when reasonably necessary to operate, secure, support, bill, or improve the services.

We may disclose information when required by law, legal process, regulatory request, contract enforcement, fraud prevention, security protection, or to protect the rights, safety, and property of Vibe Vector Labs™, users, customers, or third parties.

10. Data Security

We use reasonable administrative, technical, and operational safeguards designed to protect information. However, no internet-based system, hosting environment, payment workflow, email system, SMS system, or digital platform can be guaranteed to be completely secure.

11. Data Retention

We retain information as long as reasonably necessary for business operations, legal compliance, billing, dispute resolution, security, account administration, service delivery, and recordkeeping.

12. User Responsibilities

Users are responsible for ensuring that submitted information is accurate, lawful, authorized, and appropriate for use within the platform. Users must not submit information they do not have the right to provide.

13. Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect information from children under 13.

14. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our websites, systems, dashboards, or services after updates means the user accepts the revised policy.

15. Contact

Questions regarding this Privacy Policy may be directed to Vibe Vector Labs™ at camprosllc@gmail.com.